Most orders require 1-2 business days to process from the time of purchase (GMT).
We do not process or ship orders on Saturday, Sundays or holidays.
Your order will be shipped by Standard Ground unless another option is selected. Signature upon delivery is not required, therefore Yasemin Bibin is not responsible for lost and/or stolen packages.
Shipping Methods and Cost
Parcel Force Ground and Home Delivery: delivers 5-10 days after processing
Parcel Force: delivers 2-3 business days after processing
Parcel force Priority Overnight: guaranteed delivery next business day after processing
At checkout, you can estimate the Shipping and Tax Cost by selecting your 'Ship to' state and zip code
We currently do not offer International Returns
You will receive an email confirmation with a link to view tracking information once your order has shipped.
International Shipping Terms and Conditions:
Orders that are designated for shipment to countries outside of the U.K. may be subject to local taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
If you refuse a shipment from YASEMIN BIBIN IMAGINE, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package. This amount will be deducted from your merchandise refund. Please email your shipping and handling questions or comments to: firstname.lastname@example.org
Any undelivered items must be reported within 20 days of shipment notification or within 30 days of purchase.
YASEMIN BIBIN IMAGINE will happily accept unwashed, unworn or defective merchandise, with tags attached, for a full refund within 20 days from purchase date. We do not offer exchanges.
Items cannot be returned after 20 days of purchase date.
YASEMIN BIBIN IMAGINE currently does not accept and will not process International returns.
YASEMIN BIBIN IMAGINE is not responsible for shipping & handling costs on returned items.
Shipping charges will not be refunded for packages that are refused by customers nor will YASEMIN BIBIN IMAGINE be responsible for re-shipping refused packages.
We are unable to process returns for any YASEMIN BIBIN IMAGINE items purchased from an outside retailer.
Upon the receipt of returned goods, YASEMIN BIBIN IMAGINE reserves the right to deny refund if the merchandise does not meet policy requirements.
Any returns made using a Promotional Code, will be fully refunded however a new code will not be re-issued.
Your return will be processed within 4 - 5 business days of receipt of merchandise.
We do not offer Store Credit for returned merchandise. Your refund will be credited back to the original form of payment used to make the purchase.
Return/Exchange with Promotional Code
All promotional codes are valid during a certain time window, unless otherwise specified. Exchange orders will not qualify for use of the original promotional code if the code has expired at the time when the exchange takes place. Various restrictions may apply.
How to Return an Item
Enter the order number you wish to return (this can be found in your order confirmation email) and e-mail address.
Please specify your REASON FOR RETURN.
Once your return has been approved, you will receive an email with your RMA number that should be included in your return shipment.
Any returns made without an approved RMA number will NOT be refunded.
Damaged Products & Shipping Errors
In the event that we processed your order incorrectly, or you received a damaged or defective item, we will gladly replace or take back the merchandise for a full refund at our expense. Please contact Customer Service via email at email@example.com prior to returning any incorrect, damaged or defective items.
Customer service is strictly email based. Please email firstname.lastname@example.org and we will assist you with any further questions or concerns you may have.